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How romo888 Handles Your Personal Information

This Privacy Policy explains exactly what data romo888 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment dataCookie controlsYour access rightsContact us to update your data
romo888 How romo888 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at romo888 works at several layers — encryption in transit, access controls on our internal systems and regular reviews of what data we actually need to keep. Here is how each area works in practice, from the moment you log in to the point where your data is no longer needed.

Account Security

Your login is protected by OTP verification sent to your registered phone number. Any password reset or account change triggers the same step, so no change goes through without your confirmation.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time without losing your account.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations afterward. Payment records linked to DANA, OVO or GoPay transactions are retained as required for financial compliance.

Requesting Changes

You have the right to request a copy of your data, ask us to correct inaccuracies or request deletion where no legal obligation requires us to keep it. Submit your request via live chat or the help desk form.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal data romo888 holds about you, our support team can handle that request directly. Reach us through any of the channels below. We aim to acknowledge your request promptly and work through it as quickly as the verification steps allow — identity confirmation is required before any data change is made to protect your account.

Team online

Live Chat

Start a live chat session from the romo888 site. Confirm your registered email and account ID so our team can locate your data record.

Email Support

Send your privacy request to our support email. Include your account username and describe clearly what data you want to access, correct or remove.

Account Help Desk

Log in to your romo888 account and open the help desk form under Account Settings. Tag your ticket as a privacy or data request for faster routing.

Common Questions About Your Data on romo888

These are the questions we get most often from players in Indonesia about how their personal data is handled, who can see it and how to take action on it.

We collect your name, email, phone number and login credentials. If you deposit via DANA, OVO or GoPay, we also record the transaction reference and wallet ID linked to that payment.

We share payment data only with our payment partners — DANA, OVO, GoPay — to complete your transaction. We do not sell your data. Sharing with authorities only happens where local law requires it.

Contact us via live chat or the help desk form inside your account. Confirm your identity with your registered email and account ID, and we will process your data access request from there.

Yes. Submit a deletion request through our support channels. We will remove your data where no legal or financial compliance requirement prevents it, and confirm once the process is complete.

Account data is kept while your account is active and for the period required afterward by applicable regulations. DANA, OVO and GoPay transaction records are kept for financial compliance purposes.

We use session cookies for login and analytics cookies to improve the lobby. You can adjust or block cookies through your browser settings at any time without affecting your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.